Contact Us
Use the form below to inquire about our garden lighting and watering systems, request installation quotes, or ask questions about our services. We respond to all inquiries within 24 hours.
Get in Touch
Business Information
Address:
322 Pacific Hwy
Crows Nest NSW 2065
Australia
Phone:
+61294399155
Email:
touch@artgiftstore.world
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Emergency service available 24/7 for existing customers with active maintenance contracts.
Service Area
We provide installation and maintenance services throughout New South Wales, with primary coverage in Sydney metropolitan area and surrounding regions.
Service availability extends to regional areas by appointment. Contact us to confirm service availability in your location.
Contact Form
Additional Contact Options
Sales Inquiries
For product information, pricing, and system recommendations, contact our sales team during business hours. We provide detailed quotes within 24 hours of inquiry.
Sales consultations available in-person at our office or via phone. Virtual consultations available for remote customers using video conferencing platforms.
Technical Support
Existing customers can access technical support for system troubleshooting, software updates, and configuration assistance. Support available via phone and email during business hours.
Online knowledge base provides troubleshooting guides, installation manuals, and frequently asked questions. Remote diagnostics available for smart control systems.
Installation Scheduling
Installation appointments scheduled based on project timeline and technician availability. Typical scheduling lead time is 2-4 weeks from quote acceptance.
Flexible scheduling accommodates property owner preferences. Weekend and after-hours installation available for commercial properties with additional charges.
Response Times & Service Commitments
We are committed to providing timely responses to all customer inquiries and maintaining high standards of service delivery.
Initial Response
All contact form submissions and email inquiries receive initial response within 24 hours during business days. Phone inquiries answered immediately during business hours with voicemail response within 4 hours.
Quote Delivery
Detailed installation quotes provided within 3 business days following site consultation. Product quotes available immediately for standard configurations with custom quotes within 2 business days.
Service Appointments
Installation appointments scheduled within 2-4 weeks of quote acceptance. Maintenance service appointments typically available within 1 week. Emergency service response within 4 hours for critical issues.